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Mount Olive NJ Full Time Posted: Friday, 11 January 2019
Applicants must be eligible to work in the specified location

A mutually rewarding experience.

Work. Realize your ambitions. And realize there's more to being in business than just making a profit. That's the Mars philosophy. And the opportunity we offer every one of our Associates. An opportunity to take what you do and make it mean more for you, for those around you and for the planet. What you get here is challenging, interesting work. You get the tools you need to do a great job and you get to have the best possible people on your side to help you do it. And at the same time as getting to find ways to do business better today than we did it yesterday and driving a great career, you also get to build a more enlightened business and drive sustainability.

Because it's never just about a single person, a single project or a single brand. It's about how you can grab everything that's within your reach here and use it to pursue mutual, long-term gain. It's about having ideas. And ideals. Being prepared to risk failure because the promise of success means we'll all be a little better off. It's that mix of integrity and ambition that makes Mars such a special place to work. And why working here is always about more than just a job.

About Mars, Incorporated

Mars is a family-owned business with more than a century of history making diverse products and offering services for people and the pets people love. With almost $35 billion in sales, the company is a global business that produces some of the world's best-loved brands: M&M's®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5, SKITTLES®, UNCLE BEN'S®, MARS DRINKS and COCOAVIA®. Mars also provides veterinary health services that include BANFIELD® Pet Hospitals, Blue Pearl®, VCA® and Pet Partners . Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles - Quality, Responsibility, Mutuality, Efficiency and Freedom - inspire its more than 100,000 Associates to create value for all its partners and deliver growth they are proud of every day.

Job Purpose

This role will be a part of the M&M'S Retail eCommerce team. This role acts as the eCommerce expert for the My M&M'S North American team as well as a key contributor to the overall global M&M'S Retail eCommerce team. This involves driving improvements to our North American web properties from a technical, content, management and usability perspective. It involves building business cases for enhancements to our sites and having strong influence on the global M&M'S Retail eCommerce roadmap.

Key Responsibilities

Owner of My M&M'S NA Website KPIs

This role is accountable for the KPIs for the M&M'S Retail NA websites and for developing and implementing a plan to improve/stabilize them.

Digital Store Management, Administration and Coordination on B2C and B2B Websites for NA

This role coordinates all activities on all North American websites and it is the main point of contact for the NA Demand team and answers on their needs. This role provides them with expertise/advice/understanding on the the website capabilities. This role has a direct relationship with the M&M'S Retail eCommerce platform providers and is the North American expert on the platforms. This role is also responsible for the website capability (deployment, functionality availability) and implementation of new tools (eg A/B testing platform/innovation/monitoring/project management etc.).

Web Analytics Expert for NA

Reponsible for the analytics tools used by the NA websites including the monitoring of the metrics, improving the analytics implementation over the year and providing reporting of the metrics to the NA Digital team for business decision making.

This role is also responsible for providing technological monitoring on current eCommerce trends and industry trends that would affect the NA websites.

Context & Scope

As the NA Webmaster, you will be responsible for ongoing changes to the M&M'S Retail NA websites, managing analytics for the sites, and continually looking for ways to improve the way we do eCommerce.

In this role, it would be your responsibility to :

  • Completing changes to our M&M'S Retail NA websites including weekly promotion programming, webpage development, content server management and ownership of the deployment of all changes to Production.
  • Managing analytics for our M&M'S Retail NA websites including monitoring of metrics on a daily basis as well as during specific test-and-learn events, improving the analytics implementation on an ongoing basis, and providing reporting on the metrics over time to the NA Digital team each week and period.
  • Continually look for ways to improve the way we do eCommerce whether it is in new technologies we can use, new testing platforms we can use, and overall trends that are happening (eg Mobile-First).
  • Gather business requirements and translate these into functional and technical specifications.
  • Develop a thorough functional and technical understanding of our key eCommerce technologies.
  • Ensure Mars IS quality standards are applied to all deliverables.
  • Actively share knowledge and best practice to peers and stakeholders.
  • Build and maintain productive relationships with third party vendors.

Job Specifications/Qualifications

  • Engineer school/Business Management school or equivalent + experience
  • Strong Business Acument and awareness of new technologies
  • Experienced in project and change management.
  • Excellent communication skills
  • Excellent team player
  • Fast learner, and comfortable coping with change
  • Customer focus and collaboration
  • Expertise in web analytics (Google Analytics and Adobe Analytics)
  • Expertise in web platforms and web development (eg HTML, CSS, JavaScript) and responsive design (Bootstrap).

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Mount Olive NJ, United States of America
1/11/2019 8:36:56 AM

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