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Missouri - USD Full Time Posted: Tuesday, 13 August 2019
Applicants must be eligible to work in the specified location

We Are Hiring

Senior Technology Analyst - Exp CRM - Full-Time, Days - 4600 Headquarters - St Louis, MO

Why Join Ascension?

Ascension Technologies is one of the nation's largest healthcare information technology services organizations.
We provide Ascension and its subsidiaries low-cost, high-value IT infrastructure and software application services that:
Support rapid and effective clinical decision making
Improve efficiency and care transitions
Foster information sharing across the continuum of care
Make knowledge and data actionable, leading to improved patient outcomes

What You Will Do

As an Associate with Ascension Technologies, you will have the opportunity to apply technical expertise in one or more information technology disciplines to support the organization's technical infrastructure.

As a Senior Technology Engineering Analyst with Ascension Technologies, you will have the opportunity to apply technical, clinical, and healthcare operations expertise in one or more information technology disciplines to implement and support the organization's technical infrastructure as it relates to the clinical communications product portfolio


  • Analyzes a chain of events and applies technical knowledge following established procedures. Successfully troubleshoots most applications problems independently.
  • Apply technical, clinical, and healthcare operations knowledge in an agile team environment following established procedures and leveraging agile principles.
  • Successfully assist in design, implementation, upgrades, and post deployment support within the clinical communication product portfolio
  • Successfully support and troubleshoot most applications issues independently, and as a member of a larger support team.
  • Participates in design, contributing technical insights and ideas.
  • Helps formulate project scope and objectives.
  • Works with customers to understand and explain business and technical issues, respond to user problems, explain new technologies, and present deliverables.
  • Collaborate and communicate with vendors, contractors, internal technical teams and various organizational business units and stakeholders to partner for success.
  • Writes basic documentation of a new or proposed system. Shares knowledge effectively within the product team. Contributes to project plans, RFP's and RFI's.
  • Must be able to perform on-call duties in a rotational schedule
  • Must be able to travel (up to 50%) to assist and lead implementation teams during implementation phases and for escalated problem resolution if required

What You Will Need


  • High school diploma/GED with 2 years of experience, or Associate's degree, or Bachelor's degree required.

Work Experience:

  • 3 years of experience preferred.

Desired Work Experience:

  • Four years of relevant experience in a large healthcare organization is preferred
  • Relevant experience in one or more of the following areas
    • Technical (Network/Server/Telephony architecture design and support)
    • Clinical Workflow Performance Reporting and Analytics
    • Provider scheduling processing and supporting applications
  • A skillset in one or more of the following areas is preferred
    • Enterprise secure messaging in operational use cases
    • Clinical Workflow
    • Telephony, dial plan, and call routing
    • Network and Server
  • The clinical communication portfolio contains, but is not limited to, the following applications; expertise in one or more of these applications is strongly preferred
    • Voalte
    • Connexall
    • Lightning Bolt
    • Vocera
    • Tiger Connect
    • AmTelco
    • Spok
    • American Messaging

Equal Employment Opportunity

Ascension Technologies is an EEO/AA Employer M/F/Disability/Vet. Please click the link below for more information.

EEO is the Law Poster Supplement

E-Verify Statement

Ascension Technologies participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E -Verify (link to E-verify site)

Missouri, United States of America
8/13/2019 3:45:57 PM

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