Skip to content


Edwards, CO Full Time Posted: Tuesday, 14 January 2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Epic Mountain Express is the premier transportation operator in the state of Colorado, providing professional and reliable transportation service to mountain resort locations of Vail, Beaver Creek, Breckenridge, Keystone, Copper Mountain, Aspen and Snowmass. EME's service offerings include Door-to-Door and Point-to-Point airport transportation service from Denver International Airport (DEN) and Eagle County Regional Airport (EGE). EME has one of the largest fleets in Colorado - 250 15-passenger shared ride shuttle vans, 50 luxury SUV's and 29 beautiful 12-passenger Mercedes Benz Sprinter vehicles.

Shuttle Dispatch is responsible for assigning motor vehicles and drivers for the conveyance of passengers and their baggage by performing the following duties listed below.


  • Issues equipment to drivers such as vehicle keys, manifest, Daily Vehicle Inspection Report
  • Assigns support drivers to assist scheduled route drivers.
  • Directs activities of drivers by two-way radio or other communications devices.
  • Records time of departure, destination, the number of passengers, and expected time of return.
  • Compiles list of available vehicles.
  • Assigns vehicles according to factors such as length and purpose of the trip, passenger requirements, and preference of user.
  • Investigates overdue vehicles.
  • Confers with customers to expedite or locate missing, misrouted, delayed, or damaged luggage.
  • Maintains a record of mileage, fuel used, repairs made, and other expenses.
  • Establishes service or schedule adjustments, cancelling or adding trips as necessary.
  • Answers inquiries from drivers, guests, and reservations department
  • Complete and audit payroll
  • The first point of contact for incidents
  • Provides feedback to operations managers and supervisors regarding driver job performance.
  • Supports all company policies and procedures.
  • Assists with on-going driver training.
  • Other duties as assigned


  • HS Diploma or equivalent - required
  • 1 year driving experience or reservations experience at EME - preferred

Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

Epic Mountain Express is the most experienced resort transportation provider in Colorado. Our 24-hour winter season operations offer a variety of schedules and a fun environment where you can meet new people and no two days are the same. Enjoy amazing views and access to Colorado's best outdoor activities. As part of the Vail Resorts family, we offer great benefits and perks, including a free ski pass and discounts on lodging and gear.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 191511

Edwards, CO, United States of America
Vail Resorts
Click apply
1/14/2020 11:16:11 AM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.