Skip to content


Beachwood Ohio Full Time Posted: Monday, 22 April 2019

Scheduling Supervisor

Diamonds and Pearls Health Services is a community based home health care agency located in Beachwood, OH. We provide comprehensive skilled and unskilled nursing and personal care services to home bound clients in N.E. Ohio. We are currently hiring for Office Assistants. Diamonds & Pearls Health Services is an equal opportunity employer. It is the policy of this agency not to unlawfully discriminate in any employment practices because race, sex, creed, national origin, handicap, age, sexual orientation or citizenship. All hiring, promotional, retention and other conditions of employment are maintained and conducted in a manner, which does not discriminate.

Position Summary:

Supervises all functions of the scheduling department. Schedules for all HHA/PCA/STNA cases, functions as a liaison between clients and staff. Maintains and QA's all necessary program required documentation needed to facilitate care. Must be detail-oriented and computer literate in Word/Word Perfect or comparable software.


Bachelors degree or equivalent experience in office management or home health care.

Key Responsibilities and Duties:

  1. Provides Direct supervision to the scheduling department.
  2. Functions as liaison with clinical department to ensure compliance
  3. Coordinates, assigns and schedules all field staff
  4. Assist with in-service documentation for employees per Agency policies
  5. Assist with up-keep of employee files as related to the programs the Agency is servicing
  6. Researches and inputs all incoming scheduling related documentation and forwards to payroll, clinical and re-imbursement departments
  7. Keeps payroll and re-imbursement departments informed of possible errors that would have an effect on the accuracy of their documentation
  8. Maintains Daily client and employee schedules for the agency
  9. Collaborates with other members of the organizational management team
  10. Provides direct support, interview of, evaluation and supervision to paraprofessional
  11. Evaluates scheduling staff informally and formally with written performance appraisals upon completion of their probationary period and on an annual basis
  12. Provides leadership and consultation to the office support staff
  13. Instructs clients and caregivers according to the individualizes plan of care
  14. Provides on call coverage as needed and keeps current accurate documentation of calls taken
  15. Demonstrates a high degree of commitment to quality customer service and provision of care
  16. Exhibits positive internal and external written and verbal communications skills
  17. Researches and recommends development for new programs and services
  18. Certifies and coordinates training of paraprofessional staff along with Education department
  19. Performs duties as assigned

Immediate Supervisor:

Reports to the DON/Administrator


At three months initially and annually thereafter by the DON/Administrator

Beachwood Ohio, United States of America
4/22/2019 8:04:05 AM

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.