Please answer the following questions in order to process your application.
Do you require a work permit/Visa to work in the country of this job? *
File Attachments:
(2MB file maximum. doc, docx, pdf, rtf or txt files only)
* denotes required field
Additional Information:
Availability/Notice
Hourly Rate GBP
Approximately how far are you willing to travel to work (in miles) ?
Key Privacy Information
When you apply for a job, NetTemps will collect the information you provide in the application and disclose it to the advertiser of the job.
If the advertiser wishes to contact you they have agreed to use your information following data protection law.
NetTemps will keep a copy of the application for 90 days.
More information about our Privacy Policy.
Job Details
Customer Success Manager SaaS (Contract)
Location: Stockholm, Sweden Country: Sweden Rate: Daily rates dep on experience
Customer Success Manager (Swedish Speaking)
A fast-growing SaaS company ini the Capital Market regulatory space (MiFID,MAR EU regulations) are seeking a Customer success manager to play a leading role in the work of increasing customer satisfaction and retaining our customers.
You must have strong customer facing skills and experience ideally with managing customer software portfolios and collaborating to build regulatory solutions workflows on the platform.
You will be active in the work with our support platform and constantly work on improvements to the content. It is also possible that your work will affect product development.
SaaS post sales experience
Responsibilites
Develop and implement a short-term and long-term plan to maintain and have satisfied customers
Educate and support customers in their work with our products
Develop and maintain educational product materials in collaboration with marketing functions
Collaborate with support teams, sales and management team as needed
Contribute to the development of processes and practices
Report to COO
Swedish Speaker mandatory.
Full spec and details upon application.
Posted Date: 24 May 2024
Reference: JS-J1487/SE
Employment Business: Skillbase Group Ltd
Contact: Steve lines