Title Field Service Engineer Location Dublin, Ireland Base Salary 60,000 -80,000/year (Negotiable) Language Fluency in English is a must. Fluency in Japanese would be an advantage. Job profile One of the global semiconductor companies is looking for Field Service Engineer based in Ireland. Main responsibilities Receive service calls from customers; determining customer needs, problems and responding accordingly. Provide over-the-phone consultation and advice to customers; including emergency situations, as well as schedule and repair Company products at customer site. Perform preventative maintenance on Company products. Establish and manage a local maintenance service structure. Inspect and evaluate customer usage of Company products. Provide training to customers in usage and maintenance of Company products. Provide application support on Company products to customer. Liaison between customer and Applications Programmer for customer requests involving a change in applications. Research market needs and customer applications of Company products. Submit application report to management in a timely manner. Support sales activities, whilst establishing and maintaining a good relationship with customers. Participate in sales meetings as required. Submit various reports: such as service reports, weekly report, and expense report to management in a timely manner. Receive follow-up and additional training on Company products in Japan. Responsible for maintaining company parts and tools. Minimize downtime of systems. Qualification BS in Electrical/Mechanical/Mechatronic Engineering Experience with installation, maintenance, and sustaining of semiconductor capital equipment Technical troubleshooting experience Semiconductor FSE experience preferred Valis workinf visa in Ireland, or EU citizen Able to relocate to Dublin Ireland Flexibility for evenings, weekends, on-call Flexibility for overseas travel for training and tool support Driver's License