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Rugby - Up to 45K Permanent Posted: Thursday, 12 September 2019
IT Support Engineer
Unix, Linux, Telecoms experience West Midlands - Up to 45,000

Our client delivers mission critical voice and data communications to organisations that provide vital public services. They are looking for an IT Support Engineer to join team to support their vital work.

You will provide 3rd line support within a Unix/Linux environment, working 9am to 5.30pm supporting a shift rota 24/7, 365 day pattern including on-call requirements. It will be expected that candidates will hold a full clean driving licence and have the use of their own vehicle.

Duties will include:

Support the operation of unix/linux systemsensuring they are patched in line with support and security requirements

Ensuring they are monitored and managed to meet required performance and capacity levelsas a 3rd line specialist.

Support the diagnosis and resolution of complex technical issues escalated via 2nd line support or directly through analysis of the system performance and behaviour

Develop existing and new services to meet business requirements

Support the development of operational roadmaps for existing services

Academic and Technical Qualifications

HNC in an IT related discipline or substantial relevant experience

ITIL v3 foundation Desirable

Other technical expertise:

Significant experience in the design, implementation and operation of critical IT infrastructure services in an enterprise environment.

Significant experience of developing and supporting Unix (preferably HPUX) and Linux Servers

Experience of the broader set of infrastructure technologies such as:

Enterprise Storage, Backup,

Databases (eg Oracle, DB2, MySQL), Virtualisation (VMWare), Windows Server, Loadbalancers (eg F5)

Demonstrable ability to identify improvements in Technical Support SLAs eg Incident Resolution, Availability Management, Operate and Maintenance etc.

Good understanding of OSS/BSS Applications such as BMC Remedy, HP Openview, Netcool, Comptel/Mediations Systems etc - Desirable

- SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.

Rugby, UK
Up to 45K
SmartSourcing plc
Sandra Wootton 
12/09/2019 15:38:32

About SmartSourcing plc

SmartSourcing is an innovative and highly professional SME providing specialist Recruitment Services for Contract & Permanent IT, Project and Programme Management Candidates across all business markets and skill sets. 

Our expert Recruitment Consultants source candidates for both Public and Private Sector clients covering the whole Information Technology lifecycle, Programme and Project Management, Testing, Systems and Business Analysis, Business Change/Transformation, Digital, Cyber, Security and Procurement.

Operating from our National Recruitment Centre we pride ourselves on our high quality, service lead approach.

We strongly recommend that you should never provide your bank account details to an advertiser during the job application process. Should you receive a request of this nature please contact support giving the advertiser's name and job reference.

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