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Chatham, Kent - £35k - £37k per annum + Benefits Permanent Posted: Thursday, 12 September 2019

  • SME specialism in technical functions providing support in the following areas: MS Exchange, Active Directory, Operating System & Instant Messaging (S4B)
  • Mentoring support analysts and junior support staff in all aspects of their specialism, supporting the creation of knowledge articles and driving the opportunity to shift left.
  • Fulfil incident, request, change and problem remediation against the agreed service levels. In addition to ensuring providing expertise for project delivery is considered.
  • Maintain and manage standards for the Banks IT infrastructure and associated systems in line with industry best practice.
  • Plan and implement all hardware and software upgrades, both from a technical & user perspective.
  • Ensure that service management procedures are adhered to.
  • Responsible for delivering corporate IM solution
  • Support the delivery of the technology roadmap for your specialist area.
  • Ensure that all security management procedures are adhered to.
  • Work with the organisation in developing and executing continuous service improvements by ensuring any appropriate functionality and new technologies are identified and escalated to management.
  • Deliver routine management, monitoring and reporting capabilities within your area of infrastructure.
  • Implement changes order to maximise their effectiveness in conjunction with the other infrastructure teams.
  • Create and maintain all infrastructure documentation as required.
  • Where required review all technical input into new projects and initiatives where appropriate.
  • Collaborate in delivery with Third Parties; ensure consistent standards are meet at all times.
  • Manage Technology stakeholder relationships both internally and externally to ensure all IT quality standards are met, IT project milestones are achieved and that OSB makes the most appropriate use of technology to support business success.
  • 5 years previous experience in a complex corporate IT infrastructure role is essential.
  • 3 years previous experience of support the following is essential: MS Exchange, Active Directory, Operating System (MS Server >200816 & Citrix 6.5 or above
  • 3 years of previous experience supporting other critical technologies is desirable: AV Protection, Monitoring and configuration Systems (SCOM, SCCM and OPManager), SQL Database systems and associated applications, Virtulization (Vmware), Storage (HP Sans) and Support, IT Security (Websense, F5, Dell SecureWorks etc.) and Web Infrastructure
  • 2 years previous experience working within a financial services organisation is essential

Based close to Chatham, Kent

Salary up to £35-37k plus benefits

Chatham, Kent, UK
£35k - £37k per annum + Benefits
Som-3 Recruitment
Chris Finch 
12/09/2019 15:45:57

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