The Opportunity:

Consulting as a User Researcher, you will be working within agile cross-functional teams providing User Centered Design (UCD) and User Experience (UX) expertise on a range of exciting digital services and transformation projects for a variety of critical, high-profile projects for the public sector (Government Digital Services).

You will become a focal point for the main user interaction pieces, encompassing all aspects of their interaction with the product, service or system; using a confident, consultative, professional and transparent approach developing relationships with the client and stakeholders and helping to provide a positive experience for end-users.

Skills and Experience:

• Experience within a consultancy, agency or in-house setting as a user research delivery role is very desirable
• Extensive commercial use of UCD principles and their associated best practices
• Familiar with moderating one-to-one usability sessions and preferably training in interviewing techniques
• Able to evidence qualitative and quantitative UX research methods from previous projects
• Ideally holding associated industry qualifications and a strong educational background (degree or equivalent experience)

If you're ready to take your career to the next level and join a dynamic team of innovators, apply now and become part of their journey towards digital excellence!

Please call Matthew Craig here at ISR to learn more?