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Job: Customer Service Advisor/Call Centre Location: Coryton, Essex (Flexibility once trained to Work from Home and the office) Salary: Up to £28K Job type: Permanent, Full Time Hours: Shift pattern: 08:00 to 16:30, 09:30 to 18:00 and 11:00 to 20:00 hours Summary: To provide industry leading service support to customers who contact via an increasingly diverse range of channels. As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective... more ->
Are you passionate about making a positive difference in people's lives? Do you thrive in a dynamic, customer-focused environment? We're seeking compassionate individuals to join our clients team as Call Centre Operator. Key Responsibilities Receive inbound calls from social housing clients seeking to book appointments for various housing-related services Use a computerised system to accurately record and update client information, appointment details, and relevant notes. Verify client eligibility for social housing services based on established criteria and guidelines. Assess client needs... more ->
Hiring Contact Centre Administrator to work in Hertford ! You will be recovering unpaid service charge and ground rent arrears in a timely and accurate manner. You will be working to set service level agreements. Ensuring agents are kept regularly updated with the latest progress of each case referred to the client. Contact Centre Admin Salary: 23,500 per annum Salary review every 6 months 25 days of annual leave plus bank holidays Contact Centre Admin Details: Hours: Monday to Friday 0 9:00-17:00 Recovering unpaid monies in a timely and accurate manner Providing prompt and efficient service... more ->
Do you want to be part of a team offering great customer service? Do you want a role in a Contact Centre that doesn't involve cold calling, selling or people putting the phone down on you? Do you want a job that's Monday to Friday with no weekend callouts? Then we could have a role for you! We're looking for people to answer inbound calls and web chats from employees of our clients in relation to their occupational pension schemes. No prior experience is required as full training will be provided. We have a fantastic workplace culture with colleagues who are always on hand when needed to... more ->
Control Centre Dispatcher/Customer Service Advisor - shift work Full Time Permanent role 42 hours per week on a 4 days on, 4 days off basis - 12 hour shift. Start times can vary from (Apply online only) depending on the company rota Close to Burgess Hill Salary £29200 plus very good company benefits. Additional bonus paid of £3000 after two years of continuous service We are delighted to be working alongside our long term client on an exclusive agency arrangement as they seek to recruit an additional (due to company growth) Customer Services Advisor (shift-work) to join their friendly and... more ->
Customer Service Manager (Contact Centre) £37,500 - £40,000 St Albans The Customer Service Manager will provide market-leading customer satisfaction in conjunction with a team of customer service representatives. You will have proven experience of motivating and driving performance and development within a team. The Manager will be assertive; possessing strong decision-making and communication skills with the ability to work accurately to strict deadlines. With a passion for qualitative service, you will enjoy the challenges of problem solving and thrive in a stimulating environment. Main... more ->
Role Responsibilities: To deliver an outstanding customer service experience and promote activities and products to the public. To be the first point of contact for Customers and members of public. To assist with the day to day management of the shop. To assist with site management, including take bookings and site checks. Assisting with function room, boat trips, unpowered boat hire bookings. Conduct of efficient 'front of house' financial transactions and associated reconciliation of accounts. To assist with the maintenance, presentation and smooth running of visitor related facilities. To... more ->
Customer Service, Contact Centre, Flexible Working, South West London Your new company A housing company based in South West London is looking for a Customer Service Advisor to join their team on a 6-month fixed-term contract. This is an exciting opportunity to work for an award-winning company. Your new role Below is a list of day to day responsibilities for this role; Resolving customer enquiries and being responsible for owning queries from start to finish through telephones, emails, social media and webchats Maintain good relationships with tenants and leaseholders Supporting customers... more ->
Job Title: Repairs Call Handler Location of the job : Crawley, RH10 Contract type : Temp maternity cover Weekly hours : 42.5 hours per week Working hours : Monday-Friday Start date : ASAP Job Purpose The role of the repairs call handler is to handle a high volume of inbound calls to the repairs line while accurately diagnosing, raising and scheduling a wide range of repairs for residents and communicating regularly with all stakeholders (residents, colleagues and contractors). You'll need to be confident using own initiative and have the ability to update systems and follow processes.... more ->
Kolt Recruitment are recruiting for a Customer Service Advisor for an established accident repair centre. Key Responsibilities: Book vehicles in for repair and liaise with customers. Organise the allocation of courtesy cars. Administration. Reporting. Maintain good housekeeping. Key Requirements: Have experience of working in a customer service position. Have excellent communication and customer service skills. If you would like any further information on this role please call Kolt Recruitment. more ->
Adecco Harlow have partnered exclusively with a highly credible business based in Harlow to help them find X3 Customer Service Advisors, to join their friendly team. This role is to maximise the collection of overdue payments and provide an informative primary point of contact for all callers. For the role of Customer Service Advisor, you will be working within a busy call centre, responsible for answering a volume of inbound calls. SALARY & BENEFITS Salary: 22,318 Monday to Friday Shifts: 8am - 4pm & 10am - 6pm Harlow Permanent, Full time Bonus scheme Full training Additional leave Employee... more ->
Customer Service Advisor role, 6 Month Contract, Hybrid, Richmond, £24,000 Your new company A brilliant new opportunity is available to work for a reputable retail company within their growing and dynamic Customer Service and Contact Centre team for professional and experienced Customer Service advisors to start on short notice. The role will be to begin ASAP and will offer hybrid working after training and after completion of the contact there may be the possibility to extend or be made permanent. The role is based close to Richmond and will ideally suit local candidates. Part time and full... more ->
Position: Customer Service Adviser Contract Type: Maternity Cover Location: Crawley Job Description: Are you a dedicated Customer Service Adviser looking for a new challenge? Join our client's team in Crawley on a maternity cover contract! As a Customer Service Adviser, you'll play a vital role in handling calls and delivering exceptional customer service. While prior call center experience is a must, familiarity with repairs or social housing environments would be beneficial. Key Responsibilities: - Handle incoming calls professionally and efficiently. - Provide support and assistance to... more ->
Customer Service Advisor 23,400, Haywards Heath, Mon - Fri, 8:30 - 17:00 (1 hour lunch) or 09:00 - 17:00 (30-minute lunch),25 days holiday + Bank Holidays, Discount Scheme The Role We are thrilled to be working with our long-standing client in their search for several customer service advisors to join their busy customer support team. Working as part of a small team, the role of Customer Service Advisor will see you answering enquiries from customers of global media companies by phone, email and live chat. Handle inbound and outbound customer contacts, answering questions and resolving... more ->
Are you an experienced customer service or operational service delivery team leader or supervisor, looking for their next role? Do you have excellent customer service and administration skills? We are working with a well established business based in Harlow, whom are looking for a Team Leader to join them on a Full time permanent contract. Hours: 8.30am to 5pm - Monday to Friday - office based - possibility of flexibility after probation The Business Services Administration teams provide end to end administrative support for the clients contracts to assist their business in the delivery of... more ->
Customer Service Executive/Sales Administrator Job Richmond, £30,000 plus bonus and hybrid working Your new company A genuinely brilliant opportunity is available to work as a Customer Service Executive/Sales Administrator for a business that manufacturers popular and recognisable products. This position is within a fun, lively team and includes fantastic benefits and hybrid working (with an early finish every Friday at 1pm!). Your new role Your new role will involve producing and maintaining records on customer specifications for deliveries for allocated customers, ensuring to monitor all... more ->
Customer Service Advisor We are working with an industry leading client on the lookout for a Customer Service Advisor to join their site in Coryton. Our client s Customer Experience team are looking to recruit an engaging and proactive Customer Service Advisor to provide a primary point of contact for external customers via the phone and in written correspondence, directly resolving matters on first contact where appropriate. Key responsibilities will include: Undertake an initial on the spot risk assessment and make quick decision to resolve a call Work to set quality standards, targets and... more ->
Permanent - Full Time - 40 Hours We are looking to recruit a Customer Service Controller to join our team at our hub in Dartford. About the Role Working on our 10-year contract with Moat Homes, you will work within our team of Customer Service Controllers working together to schedule repairs jobs for Moat customers. You will be responsible for ensuring jobs have a scheduled appointment, liaising with our Moat's Contact Centre and working with our delivery teams to provide updates. You will also be responsible for ensuring we meet our appointment promises to customers and ensuring we provide a... more ->
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey. In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business. You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of... more ->