Exciting opportunity for a Housing Business Support Manager. The role offers flexible working, with the expectation of being in the office 2 days per week.

Accountabilities

• Manage capital works programs: Set programs, contract management, budget monitoring, and completion data recording.
• Ensure gas/electrical safety compliance: Generate compliance reports, raise priority works, and assist in legal processes.
• Monitor KPIs and performance: Utilize Ideagen software to manage KPIs, generate monthly reports, and update targets regularly.
• Develop policies and procedures: Create procedures to improve service delivery and knowledge within teams, such as rents procedure and OHMS amendments.
• Maintain data quality: Ensure accuracy of data in various systems including HMS, KPI software, and contracts, and provide clean data to contractors for improved service delivery.

Experience You Will Bring

• Knowledge of the procedures, operational functions, and legislative requirements of the housing sector
• Able to communicate effectively and represent the council in a positive and professional manner
• Excellent IT skills, including use of a range of software packages such